Customer service

In the Rent section, you can collect the products to the shopping cart and send a request for quotation. Our customer service will contact you as soon as possible. If you are not yet our customer, you can fill out an account application in the meantime. The request for quotation sent via the shopping cart is suitable for both private and corporate customers.

Corporate customers can conveniently rent equipment directly in our customer portal. You will receive your login credentials there after opening an account with us. Log in to the customer portal https://rs.ramirent.fi/login. Are you a customer but don’t have an account for the customer portal yet? Contact asiakaspalvelu@ramirent.fi or 0800 171 414.

Our rental prices are daily or monthly rates. Pricing is specified in the rental agreement.

Daily rates
The first day is calculated from the pickup day until 9:00 am the following day. If you return the rented item before 9:00 am the next day, the charge is for one rental day.

Monthly rates
For monthly agreements, the minimum billing period is one month.

You can call our stores directly or you can make your order at our customer service number +358 800 171 414. We’re happy to help!

You can check the availability of a product from a store by calling or sending email. You can also contact our customer service. They will forward your request to the store for you.

You can extend the rental period either by calling the store where you rented the equipment, or you can call our customer service directly at +358 800 171 414.

Yes, you can also rent machinery and equipment from us as a private person. Read more on the Become a customer page.

You don’t need to book a product in advance, please, just notice that the facilities have a limited selection available. This means that if the device is rented by another person, you won’t be able to rent it at that point from that specific store.

You can check the availability of a product from a store by calling or sending email. You can also contact our customer service. They will forward your request to the store for you.

You can also order machinery and equipment by email. You can send the order to asiakaspalvelu@ramirent.fi.

Please, give the following information: 

• Your company name (or your private name)
• Reference number or case number
• Address of the worksite where the equipment will be used
• Name and telephone number
• Name and telephone number of the recipient, if applicable
• Products to be ordered and their amounts
• When you need the equipment and approximately for how long (e.g. two weeks).

The prices of our products are always per day. This means that the hourly rent price is the same as for one day.

It’s a good idea to make your order as early as possible, five days in advance the latest. This way we can guarantee that you get the product on time.